Delivery & Returns

Delivery Charges

We offer same day local delivery on all orders received by 1.00pm.

Canterbury Postcodes Medway Postcodes 
CT1 £4.50 ME13 £4.50
CT2 £4.50 ME12 £7.50
CT3 £4.50 ME11 £7.50
CT4 £4.50 ME10 £6.50
CT5 £4.50 ME9 £6.50
CT6 £4.50 ME8 £7.50
CT7 £6.00 ME7 £7.50
CT8 £6.00 ME6 £7.50
CT9 £6.00 ME5 £7.50
CT10 £6.00 ME4 £7.50
CT11 £6.00 ME3 £7.50
CT12 £6.00 ME2 £7.50
CT13 £5.50 ME1 £7.50
CT14 £5.50    
CT15 £5.50    
CT16 £5.50    
CT17 £5.50    
CT18 £7.00    
CT19 £7.00    
CT20 £7.00    
CT21 £7.50    
All postcodes outside of this area are £9.95 

If you have an urgent order please call the shop where we will do our best to accommodate you.

Deliveries are not available on Sundays and Bank holidays. Unless these fall over Christmas time, Valentines Day or Mothers Day.


We are sure that you appreciate that the quality and freshness is the most important factor, we share the same passion with you, and the recipient will appreciate this too.

Fresh flower guarantee (refund Policy)

We are passionate about our flowers and our business and are totally committed to ensuring the best in floristry. 

We value your custom and your comments, if at any time you are not completely happy we need to know about it! 

We are here to help and value your comments, if for any reason you are unhappy with your flowers, please let us know within 48 hrs. and we will replace or refund your bouquet, as we understand - like humans, flowers are living things and do sometimes have an off day!

Cancelling or amending your order

If you wish to change your order, please do so by calling 01227 713232 or by emailing please not that any changes made to your order must be made at least 48 hours prior to despatch. We cannot guarantee to accept changes made after this time.

Delivery related problems

Under the normal circumstances our lovely drivers attempt to deliver to the address that is provided and the date that it is requested. However, there are times when this is not possible due to problems with the address information that our customers provide or due to problems our drivers encounter when attempting to deliver the order.

It is essential that you ensure that the recipient address you provide is accurate and that you give additional instructions to assist our drivers locate difficult-to-find addresses.

If you are unsure of any addresses, we recommend using one of the following websites:


For us to resolve any delivery issues we may have it is very useful to have the following information:

  • your contact telephone number 
  • your contact email address 
  • the recipient's contact telephone number

Thank you and happy shopping from the Contemporary Flowers Team x

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